We've put together a set of detailed instructions to help you tackle some common CD/DVD issues.

1. How to Erase Files from a CD-RW Disc in Windows XP

Summary:

If your computer is equipped with a CD recorder that supports CD rewritable (CD-RW) discs, you can erase and then reuse the rewritable disc. This article explains how to erase files from a read and write CD in Windows XP.

Resolution:

To erase files from a CD rewritable disc:

Double-click the My Computer icon on your desktop.
In My Computer, right-click the CD recording drive, then click Erase this CD-RW. The Welcome to the CD Writing Wizard dialog box is displayed. After you click Next, the Erasing the CD dialog box is displayed and the progress bar displays the progress of the process.
When the process is finished, you receive a message in the notification area and you can use the CD-RW disc. Note: Not all CDs are erasable. If the CD that you are using is not erasable, for example, then this feature is not available.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://support.microsoft.com/kb/306641/en-us

2. Error message when you try to burn a CD or a DVD in Windows XP Media Center Edition 2005: "CD DVD Recorder Required"

Symptoms:

When you select the Burn CD/DVD option in Microsoft Windows XP Media Center Edition 2005, you receive the following error message:

CD/DVD RECORDER REQUIRED

Ensure that you have a CD or DVD recorder installed, and select Create CD/DVD

Additionally, the following Error event is logged in the Application log:

Event Type: Error

Event Source: SonicMCEBurnEngine

Cause:

This issue occurs if the Sonic Solutions burn engine that is included in Windows XP Media Center Edition 2005 is not correctly registered on the computer.

Resolution:

To resolve this issue, follow these steps:

Click Start, click Run, type cmd, and then click OK.
Type the following commands:

%windir%\ehome\CreateDisc\PxShare.exe /I

%windir%\ehome\CreateDisc\pxhpinst.ex

%windir%\ehome\CreateDisc\SBEServer.exe /regserver

Exit

Note: Press ENTER after each command line.

Alternatively, you can create a batch file to run these commands. To do this, follow these steps:

Right-click the Windows desktop, point to New, and then click Text Document.
Type fixburn.bat as the document name, and then press ENTER. If you are prompted about whether to change the file name extension, click Yes.
Right-click the Fixburn.bat file, and then click Edit.
Copy and paste the following text into the Fixburn.bat file:

%windir%\ehome\CreateDisc\PxShare.exe /I

%windir%\ehome\CreateDisc\pxhpinst.exe

%windir%\ehome\CreateDisc\SBEServer.exe /regserver
Save and then close the Fixburn.bat file.
Double-click the Fixburn.bat file to run the commands.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://support.microsoft.com/kb/921476/en-us

3. My DVD writer won't write to some DVD’s at the rated speed

Summary:

I buy DVD-R and span class="title"g>DVD+R discs in spindles of 25 for my LG GSA-4082B DVD-RAM writer. The drive has been able to write successfully to most of the brand-name discs that I've bought at their top-rated speeds. However, with DVD-R discs made by Datawrite, the drive doesn't recognize them to be as fast as their highest rating; they write at about half that speed. An 8x disc writes at 4x, a 4x disc writes at 2x, etc. However, 8x DVD+R discs made by Datawrite write at 8x.

Resolution:

It isn't uncommon for DVD writers to fail to write to some brands of disc at the full rated speed. The drive's firmware has to be able to recognize the make of disc. Moreover, 8x DVD-R discs were relatively new when your drive became available. That means that some brands of disc probably are not included in the drive's compatible media list that is in its firmware, so, updating it might fix the problem.

There is a firmware update for that drive available from the LG site: http://www.lge.com. The firmware's update version is .A208. Installing it is supposed to improve writing performance. Note well that you must read the instructions carefully before you install the update. Firmware is region-specific, so only use the download for your country.

Even with the latest firmware installed, some brands of disc just aren't compatible with some brands of drive. Either buy only the most expensive, top-quality brands that tend to be the most compatible, or find out by trial and error if a brand is compatible. Note that in its extensive testing of CD/DVD drives, Tom's Hardware Guide has discovered that discs made by Verbatim are the most compatible with most brands of drive.

Note that Datawrite (and some other brands) don't make their own discs. The company uses its name on discs made by several manufacturers. That is why some of its discs work at full speed with the drive and others don't. If you don't want to be disappointed, it's best to buy discs made by companies that manufacture their own discs, such as Verbatim.

DVDINF Pro - is a free utility that provides all the details you might want to know about an installed DVD drive, including the driver and version of firmware being used - http://www.dvdinfopro.com.

The Firmware Page - Update Your CD/DVD Drive Firmware. Most users know that they can update their BIOS but not many know that they can also update the firmware of (most) CD and DVD drives. This site has full details plus some handy tips for overcoming the region locking on your DVD drive. - http://forum.rpc1.org/portal.php

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems.htm#dvdwont

4. How does speed affect the quality of a CD-RW final burn?

Question:

I have purchased a new 40x12x48CD-RW drive, and now I want two questions answered. First, when you buy CD-R and CD-RW media, how does the speed affect the quality of the final burn, especially when burning at higher speeds? - Second, should you use the best quality blank CDs?

Answer:

Last question first. - The 10x (or any x specification) is not a designation of quality, but just the recommended burning speed. For instance, a 40x CD can be burned at 40x or lower, but a 10x CD may or may not burn at 12x.

I personally have never experienced any difference in quality when burning a CD at high compared to lower burning speeds. However, sometimes you may need to burn at a lower speed in order to avoid a buffer underrun error. You should go ahead and buy CDs that have high recommended maximum burning speeds (as long as they aren't too overpriced), and just burn them at the maximum recommended speed. CD-Rs and CD-RW discs are so cheap nowadays that everyone can afford to experiment. With CD-RW discs you can erase any faulty burns and redo them, but you will have to throw away any aborted CD-R discs.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems.htm#speed

5. Problems saving a database to CD-R and CD-RW discs

Symptom:

You have created a database with MS Access that is 2MB in size. You used Adaptec's Easy CD Creator- Standard Edition to burn the database to both CD-R and CD-RW discs. But whenever you attempt to open the database from either type of disc, the message "The database K.M.S. is read only" appears.

You want to know how you can transfer the database to another computer so that data can be added to it and design changes can be effected.

Resolution:

Easy CD Creator creates a disc that can be used in the same way as a CD-ROM disc is. CD-ROM discs are read-only, so you can't write to CDs created with Easy CD Creator. Even if you copy the files from the CD to the hard drive, they will be set to read-only. You have to right-click on each file, click Properties, and then uncheck the Read-only box.

However, the Universal Disk Format (UDF) allows you to write to CDs in the same way as you can write to floppy disks, but you need to use software that can use this format. Adaptec's Direct CD is a program that provides this facility. Note that the computer to which you want to transport the database has to have CD-writing software installed on it that can handle UDF.

It is not advisable to access a database directly from a recorded CD, because database software writes to many different records in various parts of the file, and, because of the nature of CDs, accessing the information will be very slow as the blocks of data are copied to the hard drive, Windows finds the relevant data within them, and then brings it to the screen. The best method is to copy all of the files to the hard drive, work on it there, and then copy the modified version back to the CD. This method is especially effective when using CD-R discs that can only be written to once.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems.htm#database

6. How to avoid buffer underruns when burning files to a CD/DVD

Summary:

When a CD/DVD writer 'burns' files to a CD/DVD disc, it needs to stream the data without any kind of interruption. If an interruption of some sort occurs, the disc is ruined. A CD/DVD-R disc has to be thrown away, but a CD/DVD-RW disc can be wiped and re-recorded.

Resolution:

To prevent this from happening, CD/DVD writer manufacturers have built memory buffers into their drives.

This buffer is used to provide a steady stream of data during the 'burning' process. However, there may be what are called buffer underruns if certain activities take place, such as browsing a webpage, or the scheduled running of a utility. The buffer runs out of data because it has not been continuously fed, the burning process fails, and the disc is ruined (CD-R/DVD-R discs), or has to be wiped CD-RW/DVD-RW discs) and re-recorded.

Some modern CD/DVD writers claim to provide protection against the occurrence of buffer underruns. A programmed response halts the 'burning' process when it detects that the buffer is in danger of being emptied. Burn-Proof, SafeBurn and Smart-Burn are some of the names given to this feature. It doesn't always work, but it is generally very effective.

The following are ways of avoiding buffer underruns:

Upgrade old, slow hard disc drives to newer, faster models.

If necessary, upgrade your whole computer. Early Pentium models are not up to the process, but a processor running at 200MHz and higher (with sufficient RAM to run the operating system and burning software without using the virtual memory swap file), should be sufficiently fast.

Buy a burn-proof drive.

Never shake or move the computer while the 'burning' is taking place.

Close any start-up programs (enter msconfig in Start => Run), and disable scheduled activities.

Install the CD/DVD writer on a different IDE channel on the motherboard from the main (boot) hard drive. See the Build3 page on this site for information on how to do that.

Run the Disk Defragmenter utility on the hard drive that contains the operating system (Windows/Linux/OS X), and do anything else that speeds up hard drive access, such as making sure that DMA (Direct Memory Access) is enabled for the drive in the Device Manager.

Record directly from the hard disk drive instead of from another CD/DVD, or other recorded media. For instance, when copying CD/DVD's, copy the data to the hard disk drive, and then burn it to CD/DVD discs. You can create an ISO image on the hard drive of a CD/DVD or program that you want to record, and then 'burn' the image. You should also not attempt to 'burn' files across a network.

Set the 'burning' software to 'burn' at a slower speed that the drives maximum recording speed.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems.htm#buffer

7. Windows XP can only burn read-only files to CD media

Summary:

A user has an LG CD-RW drive in a system running Windows XP Home. When she uses the facility that is built into Windows XP to burn (save) data to CD-RW discs, the recorded files are read-only and therefore cannot be edited. She wants to know if there's a way of saving data files so that they can be edited and then saved back to disc.

Resolution:

Unfortunately, the CD-writing software that is part of Windows XP Home edition only supports the creation of read-only files. Very probably Microsoft doesn't want to muscle in on too many areas of software development in order to give third-party developers a chance.

Therefore, alternative third-party software, such as the free software detailed below, is required to create discs that can be edited and then re-saved.

If you're using Windows Media dump it and install a decent program. Before you spend money, try the excellent free program CDBurnerXP Pro 3 from http://www.cdburnerxp.se - The critics are raving about it.

Use a search phrase in the Google search box at the top of this page such as: dvd + burner + software + free (no quotation marks a needed) to find free CD/DVD burning software.

But, before she uses a third-party alternative, she should disable the built-in Windows CD-burning software. Doing this avoids any conflicts that may arise between the two programs. The service is called the imapi CD-writing service, and it's disabled in the Control Panel under Administrative Tools => Services.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems.htm#xpburn

8. How to copy VHS tapes on to DVD discs using my computer

Summary:

I need to know what the easiest, cheapest way of copying VHS tapes on to DVD discs is.

Resolution:

I assume that you have a relatively recent computer that has at least 128MB or 256MB of RAM so that it runs Windows 98 or Windows XP (respectively) comfortably.

Simply capturing VHS video and burning it on to DVD discs won't be a prohibitively expensive business, but you will require some hardware and software. Of course, you'll need to have a DVD writer and the software that can burn files to DVD discs, and the software that allows you to edit video.

Then, all you need is a TV adapter card that supports MPEG2. The Leadtek Winfast TV2000 XP Expert TV card that costs only £40 (June 2004) is just what you need. It comes with DVD authoring software, and, more importantly, also a video-editing package.

You can find a UK supplier by entering a search phrase such as "winfast tv2000 xp expert" + uk in the Google search box at the top of this page.

You can use a computer with a 450MHz processor (very slow by today's standards) for video editing if you want to waste a lot of time. A computer used for video editing should be as fast as possible, and have as much free hard-disk space as possible. Anyone who wants to buy a new computer for video editing should get one that has at least an AMD XP 3000+, or preferably one of the latest AMD Athlon 64 or Intel Pentium 4 processors. See the Processors pages on this site for more information on them.

A new dual-layer DVD writer can write to CD-R and CD-RW discs, and single-layer and dual-layer DVD discs. The dual-layer DVD discs can store up to fours hours of video or film.

External devices are also available that can capture and convert analog video to digital video (DV). A good example is called Director's Cut from Miglia - http://www.miglia.com - a neat box device that connects to a VHS recorder in the same ways as a television set can, and uses a FireWire cable to transfer the video to a computer. It also allows edited digital files to be returned to a VHS cassette.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems2.htm#vhs

9. Burning DVDs with Nero 6 Reloaded produces CRC errors

Summary:

I am using Windows XP Home edition and Nero 6 Reloaded to burn DVDs, and I'm getting cyclic redundancy check (CRC) errors from all of my recorded discs. The drive burns DVDs at 6x, but there is no brand-name on it. Can you tell me what could be causing this to happen?

Resolution:

The first action to take when troubleshooting the burning of CDs or DVDs is to try burning them at a slower speed, because the maximum burning speed of the drive might be exceeding that of the discs. If a slower speed corrects the problem, you may need to use that slower speed until your current stock of blank DVDs/CDs is used up. Then make sure when you buy new discs to obtain a type that specifically supports your DVD/CD burner's highest rated speed. It will say what burning speeds are supported on the container's label.

Never buy cheap, no-brand discs. You should always buy brand-name discs. Not very long ago, Tom's Hardware Guide found that discs made by Verbatim were the most drive-compatible make.

Note that with the cheaper CD/DVD blank discs, a specified maximum burning speed isn't necessarily a guarantee that they'll function properly at the full speed.

If that doesn't work, try different burner software just to make sure that yours isn't to blame.

Before you spend money, try the excellent free program CDBurnerXP Pro 3 from http://www.cdburnerxp.se. The critics are raving about it.

Look under the letter C on the first Links page on this site for other free programs.

If it's not a software problem, try uninstalling and then reinstalling your current software, using the latest drivers and patches from the vendor's site.

If the problem still occurs, perhaps the inside of the CD/DVD burner may be have collected large dust bunnies that can be the cause of otherwise unexplained drive errors. These can be removed by opening the tray to the drive and then blowing them loose and out with a can of compressed air that can be obtained from most good computer shops.

Open the case and make sure that the drive is very securely screwed to the case at all four points, because the vibrations caused during use can make a loose drive malfunction. Make sure that the screws that are being used are short, because it is possible to screw a drive's mechanism up by using fastening screws that are too long.

If none of the above suggestions work, the lens of the CD/DVD burner may be unclean.

Note that the chances of damaging the drive increase markedly if you have to mess about with its optical mechanism, but you may as well try using a lens-cleaning kit, because if using one doesn't work, you'll probably have to buy a new drive.

You can try using a search phrase such as clean + dvd + lens in the Google search box at the top of this page to find suitable vendors of the cleaning kits.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems2.htm#dvdcrc

10. The specifications of my computer don't match the requirements of a DVD writer that I bought

Summary:

In May 2005, a computer magazine gave a five-star review to the LG GSA 4163B DVD writer, so I had a look at the specifications on a supplier's and LG's websites. My computer runs an Intel Celeron 1.7GHz processor. I found nothing to suggest that my computer wouldn't be able to use the drive. However, when it arrived, I was highly annoyed that a minimum processor speed of a 2.4GHz Intel Pentium 4 or higher was listed in the system requirements. That information wasn't provided in the computer magazine or on those websites.

Answer:

That kind of information is both inaccurate and confusing. Inaccurate because the slowest AMD Athlon 64 3000+ processor only runs at 1.80GHz, but is rated by AMD as having an equivalent clock speed of 3000MHz+ (3.0GHz+). The Athlon 64 processors are AMD's current line of single-core processors. An Athlon 64 3000+ processor running Windows XP Home Edition and 512MB of DDR400 RAM in dual-channel mode could easily run that LG DVD writer and any of the software that comes with it.

Therefore, whoever wrote the information on the sites must have had only Intel processors in mind.

Any fairly recent computer (purchased as far back as three years or more ago) should be able to use any DVD writer. If an Intel processor is slower than 2.4GHz, or the rating of an AMD processor is slower than 2400+, the computer may not be able to burn data at the drive's top burning speed, but it should still be able to burn data at an acceptable speed very close to the top-rated speed.

I think that the reason that a 2.4GHz processor is specified could have more to do with the fact that it comes with DVD-authoring software that requires a processor with that kind of clock speed in order to do things such as edit video files or capture video from a camcorder and convert it into a digital file - optimally. Therefore, you have to take the software that comes with a drive into consideration when buying a drive. If you don't want to use DVD-authoring software, your computer shouldn't have any problem using the drive to burn DVDs. Indeed, your computer should be able to run that DVD-authoring software, but not at the optimal speed that it is capable of running at.

The best advice is to ignore the required system specifications and remember that to be able to edit video optimally requires a 2.0GHz Intel processor or an AMD processor with a 2000+ rating.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems2.htm#wrong

11. How to transfer the contents of many 3.5" minidisks created with a camcorder to a single DVD disc

Summary:

I have created many mini DVD discs with a Sony 403 camcorder. I would like to know how I can use my PC to transfer the contents to a single recordable DVD disc.

Answer:

Most recent DVD writers can read 3.5" DVD minidisks by making use of the DVD-writing software that comes bundled with the drive. Likewise, CD writers can read CD minidisks. Therefore, you might only need to make use of a fairly current DVD writer and its DVD-writing software. If the camcorder is an old model, Sony may have included an adapter that allows a minidisk to be read from the tray of a full-sized (5.25") DVD writer that hasn't been designed to read minidisks. For example, for an older Sony Mavica that came bundled with CD-writing software, you would have had to make use of its adapter for a generation or two of CD writers until all CD writers could read standard and mini-CD-R discs. To transfer the files to a large DVD disc, first you would use a recent DVD drive, or a drive fitted with an adapter, to transfer files from the minidisks to a folder on your PC's hard drive. When you have enough files on the hard drive to fill up a DVD disc, you would just have to make use of DVD-writing software to burn them to a DVD-R, DVD+R, DVD-RW, DVD+RW, or DVD-RAM disc. Then you would delete the files stored on the hard drive, and copy the next batch of files to it, etc. If for some reason that isn't possible, and if the camera has a USB/Firewire, or another kind of data-transfer cable, you can insert the mini-DVDs into the camera, one by one, and transfer the files to your computer's hard drive via the cable connection. That is a much slower process than making use of a drive to copy the files to the hard drive, but it should work.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems2.htm#mini

12. Why can't I use CD-R90 CDs?

Summary:

I have Roxio and Sonic CD-writing software, but I cannot find out how to make those programs write more than 700MBs of data to Philips CD-R90 recordable CDs, which support 790MBs.

Answer:

CD-R CDs come in two standard sizes - 650MB, which is 74 minutes of CD audio, and 700MBs, which is 80 minutes of CD audio.

In order to write (burn) high-capacity R90 and R99 CDs requires a compatible CD writer and writing/burning software. Only CD writers that can burn CD-R discs at 24X or greater writing speeds are likely to be compatible with high-capacity CD-R CDs.

Most CD-writing software has a default limit of 79 minutes 59 seconds of audio. A standard audio CD plays at 150KB per second, so 700MB of audio data can play for that long. R90 CD-R CDs should support 90 minutes of audio, or up to 791MBs. The actual capacity of a CD is always a little less than the minutes of audio that the disc supports. R99 CDs support 99 minutes 59 seconds of audio, which translates as 878MB of audio data.

You CD-writing software has a fixed limit of 700MB. Roxio says that because the R90 and R99 formats go against the specifications that have been set for CD-R, which can cause problems, so the company refuses to support those formats.

To write to CDs that are larger than the standard 700MB discs requires software that can do it. Nero 5.5 and later versions can write high-capacity CD-R R99 discs (99 minutes 59 seconds, or 878MBs). However, you have to open Preferences, click on the Expert tab, check the Allow overburn setting, and set a limit. Remember that only CD writers that can burn CD-R discs at 24X or greater writing speeds are likely to be compatible with high-capacity CD-R CDs.

Applies To:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

Source:

http://www.pcbuyerbeware.co.uk/CD-DVD-DriveProblems2.htm#cdr90

13. CD-R drive or CD-RW drive is not recognized as a recordable device

Symptoms:

When you try to play a DVD in a Windows XP-based computer, you might encounter a black screen and the DVD quits right after it starts to play.

On a Windows Vista-based computer, DVD content is stored in a DVD gallery, yet the DVD Gallery is not automatically enabled in Windows Media Center on a Windows Vista-based computer. Therefore, the DVD Gallery needs to be turned on for DVD content to be displayed.

Resolution:

To resolve this issue, you need the latest service pack for Windows XP:

Click Start and then click All Programs.
Select Windows Update to open the Microsoft Update page.
Follow instructions to check and update service pack for Windows XP.

Source:

http://support.microsoft.com/kb/310436

14. Error message when you access the CD/DVD drive: “Incorrect function”

Symptoms:

After you upgrade to Windows XP, you may receive an error message: “Incorrect function” when you try to access your computer CD/DVD drive.

Cause:

The possible cause of the issue is the incompatibility of the early version of Roxio Easy CD Creator with Windows XP.

Resolution:

To resolve this issue, follow the steps:

Remove Easy CD Creator 3.x or 4.x.
Contact Roxio at http://www.roxio.com for a version of Easy CD Creator that is supported in Windows XP.

Source:

http://support.microsoft.com/kb/315350

15. CD-R drive or CD-RW drive is not recognized as a recordable device

Symptoms:

When you try to burn a CD-R or CD-RW disc, your computer CD-R or CD-RW drive is not recognized as a recordable device. In addition, you may receive an error message of “There is no disc in the drive. Please insert a writable CD into drive”. In addition, if you click My Computer on the desktop, right-click the CD-R or CD-RW drive icon, and then select Properties, the Recording tab might be missing.

Resolution:

To resolve this issue, follow the following steps:

From the Start menu, click Run.
Type regedit in the Open box and click OK.
Locate registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives
From the File menu, click Export.
In the File name box, type Drives Key Backup, and click Save. (Note: this backup registry file will restore the registry subkey if necessary by double-clicking Drives Key Backup.reg)
Click each Volume{GUID} folder under Drives.
Double-click Drive Type.
In the Value data box, type 1 if drive type is CD-R, or 2 if drive type is CD-RW, and then click OK.
Exit Registry Editor.

Source:

http://support.microsoft.com/kb/316529

16. How to enable the DVD Library in Windows Media Center on a Windows Vista-based computer

Symptoms:

Resolution:

To resolve this issue, follow these steps:

Exit Windows Media Center if it is running.
Click Start and type regedit in the Start Search box.
Click Continue in the “Windows needs your permission to continue” dialog box.
In the Registry Editor pane, locate and then click the following registry subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Media Center\Settings\DvdSettings
Right-click ShowGallery, and then click Modify.
Delete the contents in the Value data box, type Gallery in the Value data box, and then click OK.
Close the Registry Editor pane.

Applies To:

Microsoft Windows Vista

Source:

http://support.microsoft.com/kb/930526

Other CD/DVD Topics:

Back to Home

PC Fixer

Fix a wide variety of PC problems for Free!