Useful links to Microsoft knowledge base articles on CD/DVD for advanced computer users to troubleshoot CD/DVD problems.

  1. How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or a DVD: http://support.microsoft.com/kb/321641
  2. Explanation of error codes generated by Device Manager in Microsoft Windows XP Professional: http://support.microsoft.com/?kbid=310123
  3. How to change drive letter assignments in Windows XP: http://support.microsoft.com/?kbid=307844
  4. Error message when you try to burn a CD or a DVD in Windows XP Media Center Edition 2005: "CD DVD Recorder Required": http://support.microsoft.com/?kbid=921476
  5. You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31": http://support.microsoft.com/kb/314060/
  6. How to make your CD-ROM drive accessible in Safe Mode: http://support.microsoft.com/?kbid=194846
  7. How to prevent drive letters from changing after you add a hard disk or a CD-ROM: http://support.microsoft.com/?kbid=282530

Other CD/DVD Topics:

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