About Us

The market for supporting PC end users is huge and growing rapidly, yet there are no major support companies and most users continue to feel the quality of support is very low and available service is limited, inefficient, and expensive. Digital Support is delivering an online service to automate PC support procedures and we offer live support through remote conferencing to resolve problems and answer questions. Our service detects and repairs many known system and application problems through an easy-to-use interface. This enables PC owners to use their systems more effectively instead of a lot of time and money to secure and maintain them.

Our innovative internet PC support service dramatically improves efficiency, quality, and end-user satisfaction by reducing incident handling time, eliminating skill duplication, and avoiding error-prone phone support.

The service is powered by innovative proprietary technology integrated with cutting edge software systems and applications. We have developed a special search engine that matches PC's system information against a database of support procedures. A small local application collects the required information and applies fixes necessary to resolve an issue.