Article ID: 222665 - Last Review: October 28, 2002 - Revision: 1.0

ActiMates: High-Pitched Humming Noise in Audio

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SYMPTOMS

When you use the Microsoft ActiMates Interactive Teletubbies with the Microsoft ActiMates TV Pack, you may hear a high-pitched humming noise in the audio.

CAUSE

This behavior can occur if the ActiMates TV Pack transmitter creates Radio Frequency (RF) interference with your VCR.

RESOLUTION

You may be able to resolve this issue by using any of the following methods:

  • Move the ActiMates TV Pack transmitter further away from the TV and VCR.

  • Connect the ActiMates TV Pack transmitter to the Video Out jack on your TV.

  • If your TV and VCR audio is connected to a stereo receiver or amplifier, verify that all components are properly grounded.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This behavior occurs with a limited number of VCR makes and models.
Keywords: 
kb3rdparty kbbug kbhardware kbpending kbsound KB222665
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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