How to check the status of your Microsoft rebate offer or contact the Microsoft Rebate Center

This article describes how to check the status of mail-in rebate offers that are associated with a Microsoft product that is purchased from a retailer. The Microsoft Mail-in Rebates Processing team is available to help customers in North America who need assistance with any of the following issues:

• Your rebate coupon is missing.
• The rebate information is incomplete or incorrect. For example, the rebate address is missing from the coupon.
• You never received the rebate.
• You want to check the status of your rebate. Please allow six to eight weeks for delivery of your rebate check.

Microsoft does not share the information that you provide with third parties without your consent, except when it is necessary to complete the services or transactions that you requested, or as required by law.

Check the status of your offer

To check the status of your offer, visit the following Microsoft Rebate Center Web site:

Contact information

In the United States and Canada, if you have questions about a mail-in rebate offer, please telephone the Microsoft Rebate Center. No rebates are authorized over the telephone. Please allow six to eight weeks for delivery of your rebate.

Contact the Microsoft Rebate Processing Center as follows:

• United States and Canada
  (800) 622-4445
  Monday through Friday
  8:00 A.M. to 8:00 P.M. Eastern Time (except holidays)

For information about current rebates, visit the following Microsoft Web site, and then type rebates in the Search Microsoft.com for search box: