When you try to synchronize your Palm Pilot with the Microsoft Office Outlook Connector, Microsoft Outlook items are not synchronized, and you receive an error message

When you try to synchronize your Palm Pilot with the Microsoft Office Outlook Connector account by using a synchronizing software other than the Chapura PocketMirror synchronizing software, you may experience the following symptoms:

• Outlook items such as Mail, Calendar, and Contacts are not synchronized.
• You receive an error message.

To resolve this problem, use the Chapura PocketMirror synchronizing software to synchronize your Palm Pilot with the Office Outlook Connector account.

Note We support the use of Chapura PocketMirror synchronizing software to synchronize Palm Pilots with Office Outlook Connector accounts.

To obtain the Chapura PocketMirror synchronizing software, visit the following Chapura Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.