Article ID: 910813 - Last Review: November 14, 2007 - Revision: 6.5
Error message when you try to start a Microsoft game: "The file d3dx9_XX.DLL was not found"
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SYMPTOMS
When you try to start one of the Microsoft games that are
listed in the “Applies to” section, you may receive one of the following error
messages:
The file d3dx9_25.dll was not
found
The file d3dx9_27.dll was not
found
CAUSE
This issue may occur if the Microsoft DirectX file that is
mentioned in the error message is corrupted or is not copied
correctly.
RESOLUTION
Download and then install the latest version of DirectX
To resolve this problem, download and then install the latest version of DirectX End-User Runtimes Web Installer. To do this, visit the following Microsoft Web site:http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en
(http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en)
Note You may receive the following error message during
installation:The software you are installing has not
passed Windows Logo testing to verify its compatibility with this version of
Windows. (Tell me why this testing is important.)
822798
(http://support.microsoft.com/kb/822798/
)
You cannot install some updates or programs
Manually copy the file
To resolve this issue, copy the D3dx9_25.dll file or the D3dx9_27.dll file from the disc 1 CD of the game CD pack to the corresponding game folder.To do this on a computer that is running Microsoft Windows XP, follow these steps:
- Insert the disc 1 CD for one of the following games into
the CD drive of the computer:
- Microsoft Age of Empires III
- Microsoft Fable: The Lost Chapters
- Microsoft Zoo Tycoon 2
- Microsoft Rise of Nations: Rise of Legends
- Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
- Locate and then click the following
folder: CDDrive:\ DirectX9Note In this folder path, CDDrive represents the drive letter of the CD drive.
- Double-click
Apr2005_d3dx9_25_x86.cab, right-click
d3dx9_25.dll, and then click Copy.
In Rise of Nations: Rise of Legends, double-click Aug2005_d3dx9_27_x64.cab right-click d3dx9_27.dll, and then click Copy.
Note Use the Apr2005_d3dx9_25_x64.cab file for the x64-based version of the Microsoft Windows operating system. - Locate one or more of the following
folders, depending on the games that are installed on the computer:Drive:\Program Files\Microsoft Games\Age of Empires IIIDrive:\Program Files\Microsoft Games\Fable - The Lost ChaptersDrive:\Program Files\Microsoft Games\Zoo Tycoon 2Drive:\Program Files\Microsoft Games\Rise of LegendsNote In these folder paths, Drive represents the drive letter where the game is installed.
- Right-click the game folder that corresponds to the game
that is installed on the computer, and then click
Paste.
Note If you have installed more than one game on the computer, repeat steps 5 and 6 for the other games.
- Insert the disc 1 CD for one of the following games into
the CD drive of the computer:
- Age of Empires III
- Fable: The Lost Chapters
- Zoo Tycoon 2
- Rise of Nations: Rise of Legends
- Click Start, and then click Documents.Collapse this image

- Locate and then click Computer.
- Locate and then click the CD drive.
- Locate and then click the following folder:CDDrive:\ DirectX9Note In this folder path, CDDrive represents the drive letter of the CD drive.
- Double-click
Apr2005_d3dx9_25_x86.cab, right-click
d3dx9_25.dll, and then click Copy.
In Rise of Nations: Rise of Legends, double-click Aug2005_d3dx9_27_x64.cab right-click d3dx9_27.dll, and then click Copy.
Note Use the Apr2005_d3dx9_25_x64.cab file for the x64-based version of the Windows operating system. - Locate one or more of the following
folders, depending on the games that are installed on the computer:Drive:\Program Files\Microsoft Games\Age of Empires IIIDrive:\Program Files\Microsoft Games\Fable - The Lost ChaptersDrive:\Program Files\Microsoft Games\Zoo Tycoon 2Drive:\Program Files\Microsoft Games\Rise of LegendsNote In these folder paths, Drive represents the drive letter where the game is installed.
- Right-click the game folder that corresponds to the game
that is installed on the computer, and then click
Paste.
Note If you have installed more than one game on the computer, repeat steps 5 and 6 for the other games.
APPLIES TO
- Microsoft Flight Simulator X Deluxe
- Microsoft Flight Simulator X Standard
- Microsoft Age of Empires III
- Microsoft Age of Empires III : The WarChiefs
- Fable: The Lost Chapters PC
- Microsoft Rise of Nations: Rise of Legends
- Microsoft Zoo Tycoon 2: African Adventure
- Microsoft Zoo Tycoon 2: Dino Danger
- Microsoft Zoo Tycoon 2: Endangered Species
- Microsoft Zoo Tycoon 2: Marine Mania
Note: This article is from Microsoft Knowledage Base
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