Article ID: 914465 - Last Review: February 15, 2006 - Revision: 1.1

1737B Microsoft Operations Framework Essentials

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The following codes describe the types of changes to any part of the course:
  1. Technical error or technical change
  2. Clarification or simplification
  3. Typographical error
  4. Other

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Send all courseware feedback to mailto:support@mscourseware.com (mailto:support@mscourseware.com) You can use this alias to report one or more of the following issues:
  • Error log submissions, including suggestions
  • Classroom setup issues
  • Lab problems
  • Presentation problems
  • Missing files

Report errors or suggest changes

When you provide feedback, include the course name and the course number in the subject line of your e-mail message. To provide comments or to report bugs, include the following information:
  • The document number or the CD number
  • The page number or the location
  • A complete description of the error or a complete description of your suggested change
Some error reports involve research or involve reproducing issues in a lab environment. Provide any details that can help us to research the issue.

Corrections and changes

Delivery Guide

Module 3
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Date addedPage numberError or suggested changeType
1/16/0669The “Infrastructure Engineering SMF” slide reads:
Lesson 1: Introduction to the MOF Process Model
Lesson 2: Changing Quadrant
Lesson 3: Operating Quadrant
Lesson 4: Supporting Quadrant
Lesson 5: Optimizing Quadrant

To match the presentation slide, it should read:
Key concepts
-Coordinate duties across other SMFs
-Ensure that technology aligns with business strategy
-Develop technical design documents for infrastructure projects
-Quality assurance
-Reduce costs and increase efficiency with technology

Objectives
-Ensure coordination of infrastructure development efforts
-Translate strategic technology initiatives into functional IT environmental elements
-Manage technical plans for IT engineering, hardware, and enterprise architecture
Ensure quality tools and technologies are delivered to users		2

Module 4
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Date addedPage numberError or suggested changeType
1/16/0624To match the presentation slide, the table at the top of the page should contain one additional row at the bottom that reads:
"A portfolio of business-aligned IT services", "Service" 		2
1/16/0625-28, 31, 32The reproductions of the presentations slides for these pages should contain the process model graphic to match the presentation slides.2

Module 5
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Date addedPage numberError or suggested changeType
1/16/0615To match the presentation slide, the list at the top of the page should contain one additional item at the bottom that reads:
Service is ultimately responsible for the risks to the service. 		2

Lab

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Classroom Setup Guide

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Page numberError or suggested changeType

Trainer Materials CD

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Section or folderPathError or suggested changeType

Student Materials CD

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KB914465
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