How to remove a Web address for an unmanaged identity that is brought into a managed Groove domain

This article describes how to remove a Web address for an unmanaged identity that is converted to a managed Groove identity by using Groove Enterprise Management Server 2.1 or 2.0.

Groove Enterprise Management Server and Groove Hosted Management Services cannot set a Web address for an identity. If a Groove user's identity is not part of the Groove domain, the identity is a non-managed identity. If a non-managed identity is converted to a managed identity by using Hosted Management Services or Enterprise Management Server at the same time that you are using Groove Management Server 2.1 or 2.0, this field was not changed. Groove Enterprise Management Server 2.5 removes this field.

If you are currently using Enterprise Management Server 2.5 or a later version of Enterprise Management Server, or you are using Hosted Management Services, and this field has persisted, the identity has not been edited since you upgraded the server. To remove the Web address in an identity that was converted with an earlier version of Enterprise Management Server, a domain administrator must change any field in the member information for the identity in Enterprise Management Server. When the edited information is sent to the client, the Web address is deleted.