Error message when you log on to an account that is created in Groove Virtual Office 3.x and imported into a Groove Workspace 2.0 installation over a managed Groove 2.0 account: "Linked binary document not found"

Consider the following scenario. You import an account that was created in Groove Virtual Office 3.x to Groove Workspace 2.0 over a managed account that was created in Groove Workspace 2.0. When you do this, you are forced to upgrade to Groove Virtual Office 3.x.

The upgrade may succeed. However, when you try to log on to the newly imported account, the logon fails. Additionally, you receive the following error message:

This issue does not occur when you import an account over the following types of accounts:

• Groove managed accounts of version 2.1 or later versions of Groove
• Groove unmanaged accounts of any version (this includes version 2.0)

Additionally, the original Groove Workspace 2.0 account is not affected.
For more information about how to delete a Groove account when you can no longer log into it, click the following article number to view the article in the Microsoft Knowledge Base: