When browsing gaming menus, Games for Windows LIVE games freeze

When you browse gaming menus, Games for Windows LIVE games may become unresponsive or freeze. Additionally, you may experience this issue during game play.

This issue may occur when you run the game on a computer that uses an AMD Dual-Core processor. AMD Dual-Core processors may cause instability when programs bypass the Windows API and directly use the Read Time Stamp Counter (RDTSC) instructions.

Install the AMD Dual-Core Optimizer

To resolve this issue, install the AMD Dual-Core Optimizer update from AMD on your gaming computer. For information about how to obtain and install the AMD Dual-Core Optimizer update, visit the following AMD Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.