Article ID: 959447 - Last Review: July 16, 2009 - Revision: 2.0

Games for Windows - LIVE: Error messages display in English on a computer that is set to use a different language

SYMPTOMS

When you receive an error message in a Games for Windows - LIVE game, the error message is displayed in English, even though the computer uses a language other than English.

CAUSE

This behavior occurs when the computer does not have the correct Microsoft .NET Framework language pack installed. By default, the detail text in error messages is displayed in English unless a different .NET Framework language pack is installed. Language packs contain translated text, such as error messages, for languages other than English.

THINGS TO TRY

Download and install the appropriate .NET 3.0 Framework language pack. To do this, follow these steps.
Note The .NET Framework 3.0 language packs are not designed for Windows Vista. Do not install them on a computer that is running Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928637  (http://support.microsoft.com/kb/928637/ ) The .NET Framework 3.0 redistributable language packs and the .NET Framework 2.0 redistributable language packs are not designed for use with Windows Vista-based computers
  1. Exit all open programs.
  2. If you have not installed the .NET Framework 3.0 redistributable package on your computer, visit the following Web site to download and install the package:
    http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043 (http://www.microsoft.com/downloads/details.aspx?FamilyId=10CC340B-F857-4A14-83F5-25634C3BF043)
  3. Restart your computer, if you are prompted to do this.
  4. Visit the following Web site to download and install the .NET Framework 3.0 language pack for the language that you want:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=41c61d2a-d411-4dde-9013-bb08eb688bb6 (http://www.microsoft.com/downloads/details.aspx?FamilyID=41c61d2a-d411-4dde-9013-bb08eb688bb6)
    Note Language packs for multiple languages can be installed on a single computer.
  5. Restart your computer.

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Note: This article is from Microsoft Knowledage Base


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