Windows

• Adobe Reader
• Apple iTunes
• Control Panel
• Desktop
• Explorer
• General
• Install/Uninstall
• Media Player
• Networking
• Service
• SideBar
• Start Menu
• Startup
• Task Bar

Security-Privacy

• Security

Performance

• Performance

CD, Printer and USB

• CD/DVD
• Printing
• ThinkPad
• USB

Office

• Excel
• Outlook
• Outlook Express
• Powerpoint
• Word

Internet Explorer

• Firefox
• Internet Explorer

Articles

• Basics, Features, Tips & Tricks of Windows Desktop and Taskbar
• Fix Corrupt Files
• PC Tune Up and Performance Optimization
• Recover Deleted Files
• Virus/Spyware Removal

Knowledge Base

Title	Priority
A Runtime Error occurs when launching Easy Media Creator 10	Medium
A Runtime Error occurs when launching Easy Media Creator 8	Medium
A Runtime Error occurs when launching Easy Media Creator 9	Medium
Administrative shares are missing	Medium
All the Control Panel applets are missing	Medium
An error occurs when trying to start a game from the Games Explorer	Medium
Applications fail to initialize when you log on to your computer	Medium
Backup configuration is currently disabled	Medium
Batch files (.bat) are not launched via drag and drop	Medium
Buffer under-run errors are causing CD/DVD burns to fail in RealPlayer	Low
Cannot access CD/DVD drives	High
Cannot access Shared Folders and Resources on a network drive	Medium
Cannot access the Windows Backup Status and Configuration program	Medium
Cannot apply “Sharing and Security” changes to a local drive or folder	Medium
Cannot backup files to network shared folders	Medium
Cannot change the path to My Documents	Medium
Cannot print to the Journal Note Writer	Low
Cannot rename folders in Windows Explorer	Medium
Cannot run 16-bit applications in Windows	Medium
Cannot run the Inkball game	Low
Cannot run the Windows Journal program	Low
Cannot start the Snipping Tool	Low
Cannot start the Sticky Note program	Low
Cannot start the Windows Meeting Space feature	Medium
Cannot start the command prompt, usually caused by virus/spyware	Medium
Cannot start the “DHCP Client Service” on Local Computer	Medium
Cannot use the Help and Support Center	Medium
Cannot write data to USB storage devices	Medium
Command Prompt console open into full screen mode	Medium
Connection icons are missing in the "Network Connections" folder	Low
Data not written to CD/DVD even though Nero reports a successful burn	Medium
Data not written to CD/DVD even though RealPlayer reports a successful burn	Medium
Disk Cleanup shows incorrect description or button text for the “Downloaded Program Files” option	Medium
Enable Back-ESC mapping in Vista	Low
Enable HTML Help files (.chm) in Windows	Medium
Enable Help and Support in Windows	Medium
Enable Hyperlinks in Outlook Express	Medium
Enable Internet Connection choices in Windows	Medium
Enable User Tracking in Windows	Medium
Enable Windows to install a modem	Low
Enable configuration of Automatic Updates	Medium
Enable editing of HTML, ASP, ASP.NET pages in Windows	High
Enable error reporting to the system event log	Low
Enable performance center access	Medium
Enable the Boot Optimization function in Windows	Low
Enable the Group Policy editor	Medium
Enable the System Restore Configuration user interface	Medium
Enable the Windows Firewall	Medium
Enable the Windows Installer Service	Medium
Enable viewing of other workgroup computers on the network	Medium
Enable “Toolbars” submenu items in Internet Explorer	Medium
Error messages are displayed when you log on to your Windows account	Medium
Features are not listed in the "Windows Features" dialog	Medium
File association fixes for Windows Vista	Medium
Fixed the iTunes error "The attempt to burn a disc failed. An unknown error occurred (2131)"	High
Folders do not open when you double-click on them	Medium
Generic icons are used to represent .ANI or .CUR files in Windows Explorer	Medium
Grouping similar items on taskbar	Low
Install programs fail	Medium
Internet Explorer displays a blank white page	Medium
Media information is not displayed or updated when you insert a disc into the CD/DVD drive	Medium
No options under “Use Extensible Authentication Protocol (EAP)”	Medium
Other users cannot access your Windows XP based network computer	Medium
Pressing the “Shift” key is required to unlock capitalization	Medium
Programs cannot be installed in Windows	Medium
Programs on removable media cannot be installed	Medium
Remote administration of the Windows Installer is disabled	Medium
Reset the system path information for the WordPad application	Medium
Restore System sound and the “Volume” icon in Windows	Medium
Restore access to the Registry Editor	Medium
Restore accessibility to common icons on the Desktop	Medium
Restore missing China Standard Time zone	Medium
Restore missing “Make Available Offline” option	Medium
Restore shortcut functionality under Windows XP	High
Restore system path to run msconfig.exe	Medium
Restore the Device Manager	High
Restore the Language Bar	Medium
Restore the Windows Audio service	Medium
Restore the Windows Installer Service	Medium
Restore the default Component Services impersonation level	Low
Restore the “BOOT.INI” tab in the “System Configuration Utility” dialog	Medium
Restore the “Delete” context menu item	Low
Restore the “Open with Command Prompt” action for a JScript file	Medium
Restore the “Open with Command Prompt” action for a Windows Script File	Medium
Restore the “Open” action for a JScript file	Medium
Restore the “Open” action for a Windows Script File	Medium
Restore the “Properties” action for the Recycle Bin	Medium
Restore the “Recycle Bin” in Windows	Medium
Restore the “Rename” context menu item	Low
Restore the “Safely Remove Hardware” icon	Medium
Restore the “Send Pictures via E-Mail” wizard in Windows	Medium
Restore “Disk Cleanup” in Windows	Medium
Restore “Help and Support” in Windows	Medium
Restore “MSConfig” in Windows	Medium
Right-click context menu is not available for items in the Start menu	Medium
Security settings prohibit display of Help and Support Center pages that contain an ActiveX plug-in	Medium
Slow response from the Desktop context menu	Medium
Software license installations fail when using Windows Anytime Upgrade	Medium
Start the Windows Installer Service	Medium
Start the Windows Security Center service	Medium
Starting Quickbooks displays a warning message on your computer	Medium
System Restore is currently disabled in Windows	Low
The "Hide inactive icons" option is grayed out in Taskbar properties dialog	Medium
The "New => Folder" item is missing from the Desktop context menu.	Medium
The Adobe Photoshop CS2 program is not listed in the “Open With” dialog	Medium
The Application Layer Gateway Service cannot be started (Error 3)	Medium
The Batch (.bat) file association is missing from Windows	Medium
The CD/DVD burning program does report actual writing speed	Low
The CD/DVD “Start” setting is disabled	High
The DHCP Client service cannot be started (Error 3)	Medium
The DNS Client service cannot be started (Error 3)	Medium
The Digital Locker program is currently disabled	Medium
The Disk Defragmenter is not installed	Medium
The Event Viewer does not display logged events	Medium
The Language Bar is not displayed on the Desktop or Taskbar	Low
The Local Machine “run list” is ignored at startup	Low
The Local Machine “run-once list” is ignored at startup	Low
The Most Recently Used (MRU) list is not displayed in the Open File dialog	Medium
The Program Compatibility Assistant does not work	Medium
The Properties item is missing from the “My Computer” context menu	Medium
The RDP (Remote Desktop Protocol) no longer works after installing Windows XP SP3	Low
The Recycle Bin icons are incorrect in the Display Properties dialog	Low
The Recycle Bin is currently disabled	Medium
The Registry (.reg) file association is missing from Windows	Medium
The Registry Editor is currently disabled	Medium
The Remote Desktop Protocol (RDP) fails to connect with computers running Windows XP or Windows Server 2003	Medium
The Shortcut panel is not displayed in the “Open” dialog	Medium
The System Configuration Utility (MSConfig) restart prompt is no longer displayed	Low
The System File Checker runs each time the system is booted	Medium
The System Restore Tool displays a blank calendar in Windows	Medium
The Task Manager cannot be started, usually caused by virus/spyware	Medium
The Terminal Services Client does not save passwords	Low
The User “run list” is ignored at startup	Low
The User “run-once list” is ignored at startup	Low
The Visual Pen Feedback feature is currently disabled	Low
The WebClient service cannot be started (Error 1068)	Low
The Windows Calendar cannot be started	Low
The Windows Firewall service cannot be started	Medium
The Windows Media Center cannot be started	Low
The Windows Messenger cannot be started	Low
The Windows Movie Maker cannot be started	Medium
The Windows Prefetch feature is currently disabled	Low
The Windows Welcome Screen does not show the number of unread email for each user account.	Low
The Windows logo hotkey is currently disabled	Medium
The Wireless Zero Configuration service cannot be started	Low
The checkbox for selecting “Open advanced properties for this task when I click Finish” is missing from the “Scheduled Task Wizard”	Medium
The command prompt has been disabled, usually caused by virus/spyware	Medium
The filename extension for executable (.exe) files is not displayed in Windows Explorer	Medium
The option to search Microsoft Windows Update is not available in the Update Device Driver Wizard	Medium
The program file association is missing for (.chm) help files	Medium
The program file association is missing for (.htm) help files	Medium
The program file association is missing for Extensible Markup Language (.xml) files	Medium
The program file association is missing for Graphics Interchange Format (.gif) image files	Medium
The program file association is missing for JPEG (.jpeg) image files	Medium
The program file association is missing for JPEG (.jpg) image files	Medium
The program file association is missing for JavaScript (.js) files	Medium
The program file association is missing for Tagged Image (.tif) files	Medium
The program file association is missing for Visual Basic (.vbs) files	Medium
The program file association is missing for bitmap (.bmp) image files	Medium
The program file association is missing for command (.cmd) files	Medium
The program file association is missing for command (.com) files	Medium
The program file association is missing for information (.inf) files	Medium
The program file association is missing for management console control (.msc) files	Medium
The program file association is missing for registry (.reg) files	Medium
The program file association is missing for text (.txt) files	Medium
The right-click “Send To => "Mail Recipient" context menu item does not work	Medium
The sub-options under the “Hidden files and folders” option are missing	Medium
The “(GMT-04:00) Atlantic Time (Canada)” time zone is not available in Windows	Medium
The “(GMT-05:00) Eastern Time (US & Canada)” time zone is not available in Windows	Medium
The “(GMT-06:00) Central Time (US & Canada)” time zone is not available in Windows	Medium
The “(GMT-08:00) Pacific Time (US & Canada)” time zone is not available in Windows	Medium
The “Alerter” service cannot be started (Error 2)	Medium
The “Allow users to remotely connect to this computer” option is currently disabled	Medium
The “Always On” power scheme is missing from the Power Options Properties dialog	Medium
The “Automatic Updates” service cannot be started	Medium
The “Automatic Updates” service is missing from the Services console	Medium
The “Browse” button is missing from the Accessibility Wizard task	Medium
The “Cannot Display Page” message is displayed when you click on a Help and Support Center hyperlink	Medium
The “Complete PC Backup” choice in the Backup Status and Configuration dialog is currently disabled	Medium
The “DNS Client” service cannot be started	Low
The “Desktop Cleanup Wizard” option is missing	Medium
The “Disable” menu item is grayed out when attempting to disable a “Local Area Connection”	Medium
The “Event Viewer” snap-in is currently disabled	Medium
The “Favorite Links” section is not displayed in the Windows Explorer window	Medium
The “Folder Options” dialog box is missing one or more tabs	Medium
The “Group similar taskbar buttons” option is missing from the Taskbar	Medium
The “HTTP SSL” service cannot be started	Low
The “Hardware” tab is missing from the Properties dialog for all available drives	Low
The “Hidden files and folders” options are missing from Folder Options dialog box	Medium
The “Hide keyboard navigation indicators until I use the ALT key” option is disabled	Low
The “IMAPI CD-Burning COM Service” is disabled	Medium
The “Log Off” button is missing from the Windows Security dialog box	Low
The “Max Battery” power scheme is missing from the Power Options Properties dialog	Medium
The “Minimal Power Management” power scheme is missing from the Power Options Properties dialog	Medium
The “Move to Folder” and “Copy to Folder” dialogs are displayed when opening Multiple files	Medium
The “My Computer” icon is missing on the Windows Desktop	Medium
The “My Documents” icon missing on the Windows Desktop	Medium
The “My Network Places” icon is missing on the Windows Desktop	Medium
The “Network Connection” icon not displayed in Notification Area	Low
The “Online Print Ordering Wizard” does not list pictures	Medium
The “Portable/Laptop” power scheme is missing from the Power Options Properties dialog	Medium
The “Presentation” power scheme is missing from the Power Options Properties dialog	Medium
The “Previous Versions” tab for local files is missing from the “Properties” dialog	Medium
The “Previous Versions” tab for remote files is missing from the “Properties” dialog	Medium
The “Properties” settings for “My Network Place” cannot be accessed	Medium
The “Remote Access Auto Connection Manager” service cannot be started	Low
The “Restore Files” choice in the Backup Status and Configuration dialog is currently disabled	Medium
The “Run” item is missing from the Start menu	Medium
The “Scan for Viruses” item is missing from the right-click context menu	Medium
The “Search” item is missing from the Folders context menu	Medium
The “Switch to Category View” option missing in the Control Panel	Low
The “System Beep” plays in place of the Ding.wav sound	Low
The “System Restore” feature is currently disabled in Windows	Medium
The “Task Scheduler” service cannot be started	Medium
The “Telephony” service cannot be started in Windows	Medium
The “Terminal Services” entry is missing from the Services applet	Medium
The “Terminal” service is currently disabled	Low
The “Wireless Zero Configuration” service cannot be started	Medium
This computer cannot synchronize with an Internet time server	Medium
Unable to access network locations when User Account Control (UAC) is enabled	Medium
Unable to activate the "Automatic Updates" option	Medium
Uninstalling “Icon Restore” does not remove items from the My Computer context menu	Low
When sending a Page or Link to a recipient, the URL is not include in the E-mail message	Medium
When starting Windows, an error message is displayed that “Openme.exe” could not be found	Medium
Windows Error Reporting is currently disabled	Low
Windows Explorer folder pane is grayed out	Medium
Windows Firewall/Internet Connection Sharing (ICS) service not listed in Services.msc Console	Medium
Windows Messenger is currently disabled in Windows	Low
Windows cannot find C:\Windows\System32\System32.exe	Medium
Windows cannot open SHTML files	Low
Windows cannot synchronize with the time server	Medium
Windows does not automatically shutdown non-responsive programs	Low
Zip files are no longer associated with a default Zip program	Medium
“Notepad” missing from the “Open with” submenu	Medium
“Remote Desktop” options are currently disabled	Medium